Returns & Exchanges

At Ollie's, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for all items in their original condition.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

2

Package Your Items

Securely pack the items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included inside.

3

Ship the Package

Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be processed to your original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing